9. Old Gold Exchange Program
Tinch Jewels offers an Old Gold Exchange Program, allowing clients to trade in external gold
jewelry to offset or fund the purchase of new Tinch Jewels creations.
9.1 Scope of Policy
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Purchase Offset: Old gold trade-ins are accepted exclusively as credit
toward the purchase of new jewelry from Tinch Jewels.
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Liquidation Restriction: Direct cash liquidations are not permitted for
old gold exchanges, except under the specific surplus conditions outlined below.
9.2 Management of Surplus Value
Option A: Store Credit Allocation (100% Value)
The entire surplus amount is converted into a Tinch Jewels store credit at 100% of its
assessed valuation. This credit is linked directly to the client's profile and can be applied
toward any future purchase.
Option B: Cash Payout (Subject to 3% Processing Fee)
Should the client request a direct cash refund for the surplus balance, a 3% administrative
deduction will be applied to the surplus amount prior to processing the bank transfer
remittance.
